Smile Emojis and Other Blunders

I remember the day... the day that changed everything for communication. It was the day that news sources began accepting “comments” under news articles. When was that even? It has to have been at least ten years ago... but I remember thinking, well it’s nice to hear about the coming snowstorm from the actual journalist, [...]

Your Team: More Important Than Whatever the Heck You’re Selling

I had the unfortunate occasion yesterday of discovering that some friends of ours were going out of business.  This always makes me sad to hear... even if I don't personally know the business owner involved.   I hate seeing empty buildings and darkened windows and the remains of a sign where a once successful business [...]